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This article will show you how to configure Magento to send copies of order emails, and where to set the email address to send copies to.

Step-by-step guide

  1. Open your Magento admin panel.
  2. Navigate to System -> Configuration tab

  3. In the sidebar on the left-hand side of the screen, scroll down to the Sales block, expand it if necessary, and click on Sales Emails

  4. Under “Order”, locate the Enabled field. By default, Magento is configured to send out an email to the customer whenever an order is placed (Unless you set the Enabled field to "No", but it is "Yes" by default on installation). However, you can also provide an email address of your own to send a copy of this order email to. Locate the Send Order Email Copy To field. A copy of this email will be sent to any email address that is entered into this field.


You may send copies to more than 1 email address, just separate the emails with commas, ex: example1@email.com, example2@email.com, etc...



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